Overview
The Washington Area Bicyclist Association (WABA) seeks an enthusiastic, process-oriented Membership & Development Coordinator to manage WABA’s individual membership program and support fundraising activities. We need a systems thinker with great attention to detail and strong interpersonal skills. The Membership & Development Coordinator will operationalize, maintain, and grow the membership program; manage and maintain the member and donor database; and represent WABA in the community. The Membership & Development Coordinator reports to the Development Director, works closely with WABA’s Events Coordinator and Business Partnership Coordinator, and collaborates with all staff to integrate membership throughout our programs. As a smaller—but quickly growing!—nonprofit, all staff are required to assist with general organization-wide duties and at major events.Responsibilities & Activities
- Meet and exceed individual membership membership recruitment and retention goals.
- Manage and maintain WABA’s member and donor CRM with precision; process memberships and donations; produce timely and compelling acknowledgments.
- Develop, implement, and execute two annual membership drives, including Bike to Work Day.
- Collaborate with and support WABA staff to effectively grow and promote membership through outreach, events, and education.
- Collaborate with the communications team to create and regularly update membership and donor communications: digital, in-person, and beyond.
- Design and implement occasional membership appreciation and engagement activities, from in-person events and surveys to managing membership perks.
- Represent WABA at community events, on-street outreach, Combined Federal Campaign fairs, and more.
- Manage WABA merchandise, including maintaining inventory, fulfilling online orders and managing sales at events.
- Coordinate with staff to organize volunteers; promote and facilitate the “Earn a Membership” program.
- Support the Development Director in various development functions, including prospect research, donor cultivation, launching a major donor society, and direct mail.
Qualifications
The ideal candidate will have:- Demonstrated success in—and a passion for!—fundraising;
- A process-oriented, systematic way of thinking;
- Previous CRM database management experience, ideally with Salesforce; and
- Experience with direct mail and email campaigns.
- The ability to balance multiple tasks and priorities simultaneously and follow through on commitments;
- Strong interpersonal and communications skills, both verbal and written;
- Good writing skills and a commitment to quality work;
- Strong computer literacy with specific experience using Microsoft Word, Excel, and Google office suite;
- A willingness to jump in and help out the team; and
- An enthusiastic commitment to WABA’s mission.